Privacy Policy

Effective Date: September 18, 2026

Mustain Law Firm, PLLC ("Mustain Law Firm," "the Firm," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online forms, text messaging program, and related communications.

1. Information We Collect

We may collect information that you provide directly, including:
• Your name, address, email address, telephone number, and other contact information;
• Information about your legal matter, consultation request, or communications with the Firm;
• Documents, photographs, and other materials you choose to provide;
• Appointment, billing, payment, and account information; and
• Your communication preferences and consent to receive text messages.

Payment-card information may be collected and processed by our payment service providers. The Firm generally does not retain complete payment-card numbers.

When you use our website, certain information may be collected automatically, such as your Internet Protocol address, browser and device information, referring pages, pages visited, and information collected through cookies or similar technologies.

1. How We Use Information

We may use information to:
• Respond to inquiries and evaluate requests for legal services;
• Communicate about consultations, legal matters, appointments, court dates, deadlines, documents, billing, and case updates;
• Provide and administer legal services after the Firm has agreed to represent you;
• Process payments and maintain business records;
• Operate, secure, maintain, and improve our website and services;
• Detect or prevent fraud, misuse, or security incidents; and
• Comply with professional obligations, court orders, and applicable law.

Submitting information through this website does not, by itself, create an attorney-client relationship. Please do not send urgent or highly sensitive information through the website unless the Firm has agreed to represent you and has instructed you to do so.

1. How We Disclose Information

We may disclose information:
• To service providers that support website hosting, case management, communications, payment processing, information technology, security, and other business operations;
• When reasonably necessary to provide legal services, including to courts, government agencies, opposing counsel, experts, vendors, or other participants in a matter, consistent with applicable law and professional obligations;
• With your direction or consent;
• To comply with law, legal process, court orders, or professional obligations; or
• In connection with a merger, reorganization, or transfer of the Firm’s business, subject to appropriate confidentiality protections.

We do not sell personal information.

Mobile and SMS Information

Mobile phone numbers and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to deliver and support the Firm’s text-message communications, or when required by law.

1. Text Messages

If you consent to receive text messages from Mustain Law Firm, we may send messages concerning your inquiry or legal matter, including consultation, appointment, deadline, court-date, document, billing, and case-status communications. Message frequency varies, and message and data rates may apply. You may withdraw consent at any time by replying STOP. Reply HELP for assistance. Additional terms appear in our Terms of Use.

1. Cookies and Similar Technologies

Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, understand website usage, and improve security and performance. You may be able to control cookies through your browser settings, although disabling them may affect website functionality.

1. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this Policy, to meet legal and professional obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage can be guaranteed completely secure.

1. Third-Party Services and Links

Our website may link to or use third-party services, including case-management and payment platforms. Those services operate under their own privacy policies and terms. We are not responsible for third-party websites or services that we do not control.

1. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.

1. Your Choices

You may ask to review or correct contact information you have provided to us, subject to legal, ethical, and record-retention obligations. You may opt out of nonessential email communications using the instructions in the message, and you may opt out of text messages by replying STOP.

1. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

1. Contact Us

Mustain Law Firm, PLLC
1227 Military Road, Suite 2
Benton, Arkansas 72015
Telephone: 501-860-4993
Email: logan@mustainlawfirm.com